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Privacy Policy
Welcome to SANSTHAAN.COM (“we,” “our,” “us”). Your privacy is critically important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, SANSTHAAN.COM, and engage in our e-commerce services.
1. Information We Collect
When you interact with SANSTHAAN.COM, we may collect the following types of information:
a. Personal Information
- Account Details: Name, email address, phone number, and shipping/billing address.
- Payment Information: Payment details are securely processed through trusted third-party gateways; we do not store your credit or debit card details on our servers.
b. Non-Personal Information
- Device Information: Browser type, IP address, operating system, and device type.
- Usage Data: Information about how you navigate our website, including pages viewed, time spent, and actions taken.
c. Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, analyze website performance, and customize marketing efforts.
2. How We Use Your Information
a. To Provide Services
- Process and fulfill your orders.
- Manage your account and provide customer support.
b. To Improve User Experience
- Personalize product recommendations and promotions.
- Monitor and enhance website performance.
c. For Marketing Purposes
- Send promotional emails and offers (with your consent).
- Notify you of sales, new products, and updates.
d. Legal Compliance
- Use your information to comply with legal obligations or enforce our terms and conditions.
3. Sharing Your Information
a. Third-Party Vendors
- We source products from third-party manufacturers and vendors. Information necessary for order fulfillment, such as your shipping address, may be shared with them.
b. Payment Processors
- Payment details are securely handled by third-party gateways in compliance with applicable laws and industry standards.
c. Service Providers
- We may share information with service providers for hosting, analytics, customer support, and marketing.
d. Legal Obligations
- We may disclose your information if required by law or in response to valid legal processes.
4. Protecting Your Information
We prioritize the security of your personal information and implement industry-standard measures, including:
- Encryption technologies for data transmission.
- Secure servers and firewalls to prevent unauthorized access.
- Regular audits and updates to maintain data security.
5. Your Rights
a. Access and Update
- Access and update your personal information via your account settings or by contacting us.
b. Opt-Out
- Opt-out of marketing communications by clicking the “Unsubscribe” link in our emails or adjusting your preferences in your account settings.
c. Delete Data
- Request deletion of your personal information by contacting our support team, subject to legal retention requirements.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience on SANSTHAAN.COM. These cookies help us:
- Remember your preferences and login details.
- Track website usage and improve functionality.
You can manage or disable cookies through your browser settings. However, disabling cookies may limit your access to some features.
7. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing your information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated Effective Date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: info@sansthaan.com
- Phone: +91 9967658331
- Address: Mumbai, India
By using SANSTHAAN.COM, you agree to the terms of this Privacy Policy. Thank you for trusting SANSTHAAN.COM for your e-commerce needs.